Refund Policy

Refund Eligibility

Refunds may be considered only for eligible paid registrations, stall bookings, or sponsorship packages cancelled according to the Cancellation Policy. Submitting a refund request does not automatically guarantee approval.

Refund Request

Refund requests must be submitted in writing through the official email address of World Textile India. The request must include the participant’s name, company name, registered phone number, booking reference number, payment transaction ID, payment date, amount paid, and reason for requesting the refund.

Refund Request Time Limit

A refund request must be submitted within 7 days of the payment date and at least 30 days before the scheduled event date. Requests received after this period may not be eligible for a refund.

Stall Booking Refunds

Refunds for stall bookings may be considered only when the cancellation request is approved and stall allocation, fabrication, branding, promotion, or other event arrangements have not started. Applicable administrative or processing charges may be deducted from the approved refund amount.

Sponsorship Refunds

Sponsorship payments are non-refundable once branding, advertising, printing, promotion, digital publication, or any sponsorship benefit has been initiated or delivered.

Seller and Exhibitor Registration Refunds

Refunds for seller or exhibitor registrations may be considered when the cancellation is submitted within the permitted period and no event-related service, allocation, promotion, or benefit has been provided.

Visitor Registration Refunds

Free visitor registrations are not eligible for monetary refunds. If a visitor registration includes a paid pass or paid service, refund eligibility will depend on the cancellation date and the services already provided.

Non-Refundable Payments

Payments made for discounted packages, promotional offers, customised stall arrangements, completed registrations, confirmed branding services, last-minute bookings, or services already delivered may be non-refundable.

Duplicate or Excess Payment

If a duplicate or excess payment is made for the same booking, the additional amount may be refunded after verification of the payment records and transaction details.

Failed or Pending Payments

If an amount is deducted but the payment is shown as failed or pending, the user should contact World Textile India with the transaction details. Such payments will be verified with the payment gateway or banking partner before any refund is processed.

Refund Processing Time

Approved refunds will normally be processed within 7 to 10 business days after confirmation. The time required for the amount to appear in the customer’s account may vary depending on the bank, card issuer, UPI provider, or payment gateway.

Refund Method

Approved refunds will be issued to the original payment method used for the transaction. Refunds will not normally be transferred to a different bank account, card, wallet, or payment method.

Payment Gateway Charges

Payment gateway fees, banking charges, taxes, administrative charges, and other non-recoverable transaction costs may be deducted from the approved refund amount where applicable.

Event Postponement or Rescheduling

If the event is postponed or rescheduled, confirmed registrations, stall bookings, and sponsorship packages may be transferred to the revised event date. Postponement or rescheduling does not automatically qualify a participant for a refund.

Event Cancellation

If World Textile India cancels the event and does not provide an alternative date, eligible payments may be refunded after verification. The refund will be limited to the amount received by World Textile India and will not include travel, accommodation, logistics, marketing, or other third-party costs.

Refund Confirmation

A refund will be considered approved only after written confirmation is issued by World Textile India. The final refund amount will be communicated after reviewing the booking, cancellation request, payment details, and services already provided.

Contact Us

To submit a refund request, please contact World Textile India.
Email: info@worldtextileindia.com
Phone: +91 95673 65566